Charmaine
Customer Service Representative
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.54/hour ($975.04/month)
High school diploma
Last Active
August 11th, 2024 (237 days ago)
Member Since
September 15th, 2023
Profile Description
I have been working in customer service for almost 3 years. My first job was when I was a food server in a restaurant. Since pandemic came in, I chose to apply as CSR in BPO. The account I handled was healthcare account, I was receiving inbound calls to verify the patient's eligibility and coverage of their prescription drug plan. The most recent job I had was with Optum Global Solutions, I was a CSR as well and it was healthcare account. I was processing refills, refund and replacement of medications. I have an experience as well talking to doctors, nurses, pharmacists regarding patient's claims and benefits.
Top Skills
Customer Support » Phone Support
Experience: 2 - 5 years
Customer Support » Insurance
Experience: 2 - 5 years
Other Skills
Basic Information
- Age
- 25
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Caloocan
- Tests Taken
- DISC
- Dominance: 45%
- Influence: 10%
- Steadiness: 20%
- Compliance: 25%
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
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