Customer Service Skills and Accounts Payable Assistant

One of my experience of this field was troubleshooting. Once the problem is identified, we work to diagnose and resolve the issue. This may involve following predefined troubleshooting procedures, conducting research, or leveraging their expertise. Additionally, strong interpersonal skills are essential for providing a positive customer experience. I often communicate with frustrated or non-technical users, so patience and clear communication are key.

As a accounts payable assistant working in Wayfair was such a great experience where I was able to assist with date entry where we enter invoice details, such as invoice numbers, amounts, and payment terms, into the company's accounting software or financial system. Attention to detail is crucial to prevent errors in financial records. Additionally, vendor communication was our top priority we communicate suppliers to resolve invoice discrepancies, address payment inquiries, and maintain positive working relationships. Effective communication skills are essential in this aspect.

I worked as an appointment setter for Simple.biz. We make outbound calls to potential prospects, encouraging them to get started with their website and help their business develop.