Experienced Customer Service Representative | Dedicated to Excellence in Customer SupportWith a proven track record of delivering exceptional customer service, I specialize in addressing customer billing concerns, offering tailored home phone, internet, and TV service solutions, and resolving service-related issues efficiently. My responsibilities have included:Managing customer inquiries and concerns with professionalism and empathy.Assisting customers in booking technical appointments and coordinating with technicians to ensure timely resolutions.Proactively resolving escalations and arranging alternative solutions when needed.I thrive in fast-paced environments where problem-solving, effective communication, and attention to detail are key to customer satisfaction. My goal is to exceed expectations by providing seamless support that enhances the customer experience and strengthens brand loyalty.If you're looking for a dedicated team player with excellent interpersonal skills and a commitment to delivering outstanding results, I’m ready to bring my expertise to your team.
Experience: Less than 6 months
Being flexible and adaptable in a fast-paced environment where strategies might need to change quickly.
Experience: Less than 6 months
Ability to think outside the box and come up with innovative ideas for content and campaigns.
Experience: Less than 6 months
Understanding of social media advertising and the ability to create effective ad campaigns.
Experience: 1 - 2 years
Interact with customers over the phone, addressing their inquiries, resolving issues, and providing assistance.
Experience: Less than 6 months
Strong written and verbal communication skills to interact with clients, team members, and stakeholders.
Experience: Less than 6 months
Ability to strategize and execute social media campaigns aligned with business goals.
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