I am an Experienced Sales Manager skilled in verbal and written communication (English), with a track record of upselling services and products. Proficient in mentoring account specialists. Possesses 1 year of sales management experience. Accomplished in Customer Service with 2 years of experience, adept at handling customer queries and proficient in problem-solving. Additionally, holds 6 months of experience in the Travel Agency sector. Familiar with Dispatching and track dispatching processes, with a solid foundation in data entry.
SPECIFIC EXPERTISE
Customer Service
Sales
Appointment Setting
Data Analysis
Travel Management
Bookkeeping
CRM/Tools I have experience with:
QuickBooks
Salesforce
HubSpot CRM
ServiceM8
Docket
Vonage
Zendesk
Microsoft Excel
Google Workspace
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: Less than 6 months
AMADEUS Basic Reservation Passer, OMNI IATA Group (December 2022) AMADEUS Fares and Ticketing Passer, OMNI IATA Group (December 2022)
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 6 months - 1 year
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