Jennifer
Customer Service Representative or Virtual Assistant
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $11.00/hour ($1,936.00/month)
Associates degree
Last Active
December 24th, 2024 (6 days ago)
Member Since
September 11th, 2023
Profile Description
With 14 years of extensive experience in the BPO industry, I have successfully managed diverse accounts across various sectors, including telecommunications, healthcare, real estate, travel, sales, hotel reservations, e-commerce, and appointment setting. My expertise spans inbound and outbound operations,
Top Skills
Customer Support » Sales Support » Hotel Booking
Experience: 2 - 5 years
Because of my skills I was able to go to the United States of America particularly in Florida as an incentive for being one of the top agents.
Customer Support » Sales Support » Food Service
Experience: 1 - 2 years
I worked as a freelancer for supplements in the US and I catered mostly elderly customers.
Customer Support » Sales Support » Mobile Service
Experience: 2 - 5 years
I handled 4 major networks in the US for post paid accounts and prepaid accounts.
Other Skills
Customer Support » Email Support
Experience: 2 - 5 years
I handled emails to all of my clients especially for Telecoms account, sales and when I was working as a virtual assistant.
Customer Support » Phone Support
Experience: 5 - 10 years
I wanted to rate this at 5 stars but it won't let me since I've reached the maximum. But I am an expert on this skill because I have been in the voice account for more than 10 years.
Customer Support » Healthcare
Experience: 1 - 2 years
I handled several clients for healthcare and assisted them during their hiring process until they are hired. I am also assisting them in communicating with the facilities they are working with.
Customer Support » Sales Support
Experience: 5 - 10 years
Marketing » Telemarketing » Inbound Sales
Experience: 2 - 5 years
It has been part of my role as a CSR to upsell and I worked for selling supplements before.
Real Estate » Appointment Setting
Experience: 1 - 2 years
I am an expert when it comes to appointment setting.
Customer Support » Sales Support » Flight Booking
Experience: 1 - 2 years
Most of my experience is in hotel booking but I am good at this skill.
Basic Information
- Age
- 38
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Baguio City, Benguet
- Tests Taken
- IQ
- Score: 119
- DISC
- Dominance: 32%
- Influence: 32%
- Steadiness: 30%
- Compliance: 7%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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