Jennifer

Customer Service Representative or Virtual Assistant

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $11.00/hour ($1,936.00/month)

Associates degree

Last Active

September 3rd, 2024 (24 days ago)

Member Since

September 11th, 2023

Profile Description

I have 13 years of experience in the BPO industry, where I handled a lot of accounts. I have experience in telecom companies, healthcare, real estate, travel accounts, sales, hotel reservations, and a lot more. I handled accounts in an inbound, outbound, email, and chat support setup. I became a freelancer during the pandemic, and now I am looking for a job that suits me best.

Top Skills

Customer Support » Sales Support » Hotel Booking

Experience: 2 - 5 years

Because of my skills I was able to go to the United States of America particularly in Florida as an incentive for being one of the top agents.

Customer Support » Sales Support » Food Service

Experience: 1 - 2 years

I worked as a freelancer for supplements in the US and I catered mostly elderly customers.

Customer Support » Sales Support » Mobile Service

Experience: 2 - 5 years

I handled 4 major networks in the US for post paid accounts and prepaid accounts.

Other Skills

Customer Support » Email Support

Experience: 2 - 5 years

I handled emails to all of my clients especially for Telecoms account, sales and when I was working as a virtual assistant.

Customer Support » Phone Support

Experience: 5 - 10 years

I wanted to rate this at 5 stars but it won't let me since I've reached the maximum. But I am an expert on this skill because I have been in the voice account for more than 10 years.

Customer Support » Healthcare

Experience: 1 - 2 years

I handled several clients for healthcare and assisted them during their hiring process until they are hired. I am also assisting them in communicating with the facilities they are working with.

Customer Support » Sales Support

Experience: 5 - 10 years

Marketing » Telemarketing » Inbound Sales

Experience: 2 - 5 years

It has been part of my role as a CSR to upsell and I worked for selling supplements before.

Real Estate » Appointment Setting

Experience: 1 - 2 years

I am an expert when it comes to appointment setting.

Customer Support » Sales Support » Flight Booking

Experience: 1 - 2 years

Most of my experience is in hotel booking but I am good at this skill.

Basic Information

Age
38
Gender
Female
Website
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Address
Baguio City, Benguet
Tests Taken
IQ
Score:  119
DISC
Dominance: 32%
Influence: 32%
Steadiness: 30%
Compliance: 7%
English
C2(Advanced/Mastery)
Uploaded ID
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