Leveraging a foundation in education and proven success in customer service and sales for industry leaders like Bell Canada and General Motors, I transitioned my passion for helping others into the dynamic field of digital marketing. Currently, I specialize in utilizing Google Ads to empower small and medium businesses to achieve sustainable growth and maximize their online presence.
My client-centric approach translates to measurable success in Google Ads. By implementing continuous optimizations and adhering to the latest best practices, I've consistently reduced cost-per-click for small and medium businesses, while simultaneously driving significant increases in conversions. This commitment to client growth resulted in my promotion to Level 2 Google Ads expert, where I leverage my experience to collaborate not only directly with businesses, but also with various agencies to propel their clients' success.
Throughout my eight-year career, a core strength in sales has always driven my success. Witnessing firsthand how empowering clients to generate revenue fueled my passion, and naturally, my gaze turned towards the ever-expanding digital landscape. Recognizing the immense potential of online platforms to reach a broader audience and drive even greater results, I embraced the challenge and delved into the world of digital marketing, ultimately finding my niche in Google Ads. Here, I could leverage my sales expertise and combine it with the targeted precision of digital advertising to propel businesses to new heights.
My ultimate goal is to empower small and medium-sized businesses to unlock their full potential through Google Ads. By combining my expertise in sales and digital marketing, I strive to deliver results-oriented campaigns that drive conversions and growth. I am passionate about staying ahead of the curve with the latest Google Ads trends and best practices, ensuring my clients' campaigns are always optimized and effective. Ultimately, my success is measured by the success of my clients, and I find immense satisfaction in helping them thrive in the ever-evolving digital marketplace.
Experience: 1 - 2 years
Responded to customer needs through competent customer service and prompt problem-solving. Recorded product or service failure complaints and notified appropriate departments. Assessed and offered solutions to improve procedures and customer experiences. Handle escalations, supervisor phone calls
Experience: 2 - 5 years
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. Conferred with customers about concerns with products or services to resolve problems and drive sales. Boosted sales revenue by skillfully promoting diverse service options. Recommended products to customers, thoroughly explaining details. Cultivated customer loyalty, promoted repeat customers and improved sales.
Experience: 6 months - 1 year
I've been working with small and medium advertiser both Australian and New Zealand clients in creating search, display and shopping campaign but my expertise is more on Google search ads
Experience: Less than 6 months
Lead Mining/ Lead Generation Cold Calling Generating sales and act as account manager for business owners.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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