Christine

Customer Service Supervisor

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.60/hour ($809.60/month)

Bachelors degree

Last Active

March 22nd, 2025 (3 days ago)

Member Since

September 7th, 2023

Profile Description

Highly motivated and customer-focused professional with 1 year of loyalty, retention, and sales experience for a telecommunications account. One year of experience as a Customer Service Representative and 3 years as a Customer Service Supervisor. Proven ability to deliver exceptional service via phone, chat, and email, consistently ensuring positive customer experiences. My experience in fast-paced environments has equipped me with strong attention to detail, resilience, and adaptability skills, with proficiency in utilizing various client-specific tools. I am a hardworking, active listener, and quick learner, adaptable to diverse time zones. I am dedicated to upholding client trust, demonstrating a strong commitment to completing projects efficiently and reliably.Key skills include:**Call Handling**Chat Handling**Email Management**Office Applications (including Microsoft Office Suite and Google Workspace)**Data Entry**Social Media Management (including Facebook, Instagram, and Twitter)**Customer Service Skills (including conflict resolution, empathy, and communication)**Internet Research**Calendar Management**People Management (including team leadership, training, and performance management)"