Randy

Customer Service Representative (chat, email and voice)

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Overview

Looking for full-time work (8 hours/day)

at $3.00/hour ($528.00/month)

High school diploma

Last Active

September 27th, 2024 (49 days ago)

Member Since

September 4th, 2023

Profile Description

I am excited to bring my expertise and enthusiasm to your team, having spent a year working in customer service. Over the past year, I have had the chance to work in a powerful client care job, where I leveled up my skills in offering remarkable help. My experience has furnished me with the accompanying key client assistance abilities:
-Typing Speed and Accuracy
-Great verbal and written communication skills
-Grammar and Spelling
-Multitasking
-Active Listening
-Empathy
-Patience
-Problem-Solving skills
-Time Management
-Technical Proficiency
-Security Awareness
-Adaptability
I am eager to join your team and contribute to maintaining and enhancing this stellar reputation.

Top Skills

Experience: 6 months - 1 year

Dealt with a high volume of approaching client requests by means of telephone, email, and visit, averaging 50 cooperations each day. Exhibited remarkable telephone decorum and talk support abilities to give precise and ideal data.

Experience: 6 months - 1 year

Effectively resolved customer issues, including billing inquiries, product troubleshooting, and order discrepancies. Maintained a 95% customer satisfaction rate through efficient problem-solving and empathy.

Experience: 6 months - 1 year

This customer service experience demonstrates strong skills in communication, problem-solving, product knowledge, teamwork, and customer-focused interactions. Tailor your own work experience description to highlight your specific accomplishments and contributions in a customer service role.

Other Skills

Basic Information

Age
24
Gender
Male
Website
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Address
Quezon City, Metro Manila, Second District
Tests Taken
IQ
Score:  87
DISC
Dominance: 35%
Influence: 17%
Steadiness: 33%
Compliance: 15%
English
C2(Advanced/Mastery)
Government ID
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