Experienced Customer Service, Fraud Analyst, and Administrative Professional.
I am a highly adaptable professional with diverse experience across various industries, including fraud investigation, customer service, account validation, insurance administration, and mechanical work. My ability to learn quickly and apply my skills effectively has allowed me to excel in multiple roles.
Work Experience:
• Former Fraud Analyst – Credit One BankInvestigated fraud claims, identified suspicious activity on customer accounts, and ensured effective resolution.
• Former Customer Service Representative – iQorProvided accurate product and service information, receiving commendations for outstanding communication and service.
• Former Skip Tracer / Account Validation RepresentativeConducted thorough searches to locate individuals and verify account details.
• Motor Vehicle/Property Insurance Collection AdminManaged insurance collections and administrative tasks related to claims and policies.
• Resort Staff ManagerOversaw staff selection and training, ensuring consistent adherence to resort standards and protocols.
• Light Vehicle Mechanic ExperienceHands-on experience in vehicle maintenance and repair.
Education:
• Bachelor of Science in Aircraft Mechanics
What I Can Offer:
If you're looking for someone experienced in Customer Service, Customer Support, Fraud Investigation, Team Management, Assistant Mechanic roles, Skip Tracing, Account Validation, Data Entry, Insurance Administration, Collections, or Accounts Receivable, I’d love to connect! I am always open to new opportunities and willing to be trained for new challenges.<8efe80624d780eba0c6493ec45140364
Experience: 1 - 2 years
Experience: 5 - 10 years
Experience: 1 - 2 years
Experience: 1 - 2 years
One of the major tools that I used when I'm still working as a fraud specialist and as a skip tracer.
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
SEE MORE REAL RESULTS“The more I stepped away from it, the more successful our Chanel became!”
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