Sales/Marketing/Customer Support/Admin Support

Handling incoming sales inquiries and customer queries via phone call. Providing product or service information to potential customers and guiding them through the sales process, and upselling. Identifying customer needs and recommending appropriate solutions or packages to meet those needs. Processing orders and payments accurately and efficiently

Skills & Expertise: ✅ SEO (Search Engine Optimization): Keyword research & content optimization On-page & technical SEO Link building & local SEO strategies SEO audits & performance tracking ✅ Social Media Marketing: Content creation & social media management (Facebook, Instagram, LinkedIn, Twitter, TikTok) Community engagement & brand awareness strategies Influencer outreach & collaborations Paid social media ads (Facebook Ads, Instagram Ads) Performance tracking & analytics ✅ Additional Skills: CRM tools: Salesforce, Zendesk, Apollo, ZoomInfo, Shopify Digital marketing tools: Google Analytics, SEMrush, Ahrefs, Hootsuite, Canva Strong communication, lead generation & sales experience

Making outbound sales calls to potential clients to introduce and promote the online trading platform. Building and maintaining a pipeline of leads through prospecting and cold calling. Conducting product demonstrations and explaining features, benefits, and pricing to prospects. Customizing pitches and presentations based on prospect needs and objections. Building rapport or relationship with the client. Closing sales and achieving monthly or quarterly sales targets.

Providing excellent customer service and support to customers purchasing or using furniture products. Handling customer inquiries, concerns, and complaints via phone and email in a timely and professional manner. Assisting customers with product information, order placement, delivery tracking, and returns or exchanges. Resolving escalated issues effectively and ensuring customer satisfaction. Collaborating with other departments such as sales, logistics, and quality assurance to address customer needs. Proficiency utilizing Zendesk.

Making outbound calls to prospective clients and leads to schedule appointments for real estate agents. Maintaining a database of leads and updating contact information regularly. Qualifying leads based on specific criteria and ensuring they meet the requirements for appointments. Communicating effectively with potential clients to promote property listings and services offered by the real estate company.

Providing excellent customer service and support to customers purchasing or using sport supplements products. Handling customer inquiries, concerns, and complaints via phone and email in a timely and professional manner. Assisting customers with product information, order placement, delivery tracking, and returns or exchanges. Resolving escalated issues effectively and ensuring customer satisfaction. Collaborating with other departments such as sales, logistics, and quality assurance to address customer needs. Proficiency utilizing Zendesk and Shopify.

Providing excellent customer service and support to customers purchasing or using sport supplements products. Handling customer inquiries, concerns, and complaints via phone and email in a timely and professional manner. Assisting customers with product information, order placement, delivery tracking, and returns or exchanges. Resolving escalated issues effectively and ensuring customer satisfaction. Collaborating with other departments such as sales, logistics, and quality assurance to address customer needs. Proficiency utilizing Zendesk and Shopify.