Ericka
Customer Service and E-commerce Support
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.00/hour ($704.00/month)
Bachelors degree
Last Active
December 27th, 2024 (yesterday)
Member Since
August 30th, 2023
Profile Description
I do believe in the principle that learning is acquired through experience. To have long lasting knowledge, one must engaged herself to the situation. I am always ready to impart my expertise to continue your success.
Top Skills
Customer Support » Email Support
Experience: 2 - 5 years
I am part of tier 2 team (escalation team) that answers escalation tickets with regards of order status, shipping and tracking, replacements, billing and refunds.
Customer Support » Social Media Moderation
Experience: Less than 6 months
Answering customer inquiries through FB, IG, and Twitter comments.
Office and Administration » Email Handling
Experience: 2 - 5 years
Other Skills
E-Commerce » Shopify
Experience: 2 - 5 years
I am tasked to monitor orders, process replacement, refunds and fulfilling orders.
Customer Support » Ecommerce » Shopify
Experience: 2 - 5 years
Office and Administration » Microsoft Excel
Experience: 2 - 5 years
Office and Administration » Google Docs
Experience: 1 - 2 years
Marketing » CRM » Salesforce
Experience: Less than 6 months
Basic Information
- Age
- 28
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Panabo, Davao del Norte
- Tests Taken
- DISC
- Dominance: 41
- Influence: 7
- Steadiness: 31
- Compliance: 22
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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