A+ VA | E-commerce Customer Service | Operational Manager

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

January 23rd, 2025 (6 days ago)

Member Since

August 30th, 2023

Profile Description

Bringing Possibilities with Proficiency: Your Challenge, My Expertise!  

Greetings! Are you searching for an enthusiastic Virtual Assistant? Look no further. 

* Administrative Assistant Extraordinaire
* Sales, Retail, Wellness and Fitness
* E-commerce, Order fulfillment, B2B

**** Here's how I can help you ****

-- Managing email inbox, and live chat assistance --
• Responding to customer inquiries via email, and live chat. 
• Providing timely and accurate information.
• Resolving customer issues and concerns.
• Ensuring a positive customer experience.

-- Order processing and fulfillment --
• Handling online orders and processing payments.
• Coordinating with the fulfillment team for timely shipping.
• Managing returns and refunds through the Shopify platform.

-- Sales Strategy Development -- 
• Establishing and nurturing relationships with potential clients.
• Conducting effective sales presentations and product demonstrations.
• Collaborating with the sales team to meet and exceed targets.

--Performing accurate data entry, and conducting research--
• Inputting data accurately into databases.
• Cross-checking and verifying data entries.
• Gathering relevant information from various sources.
• Ensuring data confidentiality and security

-- Creating Content Development --
• Crafting engaging and impactful content using Canva's diverse templates.
• Customizing designs for various purposes, including social media posts, presentations, and marketing materials.
• Experimenting with color schemes, fonts, and layouts to achieve optimal visual impact. 

-- Editing Content Pages in Wordpress -- 
• Utilizing the WordPress editor for seamless content creation.
• Incorporating multimedia elements, such as images and videos, to enhance visual appeal.
• Implementing formatting tools for consistent and visually appealing page layout.

-- Automated Content Creation --
• Leveraging AI tools to automate the creation of written content.
• Generating articles, blog posts, and other written materials efficiently.
• Enhancing productivity by allowing AI to handle routine content creation tasks..

-- Job Hunting Strategy, and confidential information handling --
• Developing effective job search plans.
• Identifying relevant job opportunities.
• Applying for a job that aligns with the client’s skills and experiences.
• Ensuring the utmost protection of client’s data 

-- Calendar Management --
• Organizing schedules, appointments, and events. 
• Scheduling and rescheduling appointments. 
• Sending reminders and notifications events.

***Tool & App I used to drive business growth*** 
• Ticketing Tools [Zendesk, NICE, Salesforce]
• Microsoft Office Suite [PowerPoint, Excel, Word]
• Communication Tools: Slack [WhatsApp, Upgrade to see actual info, Skype]
• Editing Tools [Canva, Photoshop, PicsArt, Capcut, Filmora]
• Social Media Platforms [Facebook, Threads, X, Instagram, Pinterest, Linkedin]
• Google Productivity Tools [Sheet, Drive, Word, Calendar, Meet]
• Other Tools [Calendly, Zoom, ChatGPT]

Do you prefer other software apps? See, I'm not just ready to hit the ground running; I'm also tech-savvy. 

Whether it's your preferred fancy software or any task at hand, count on me to deliver exceptional results with a touch of finesse. Ready to elevate your day-to-day operations!

Feel free to reach out to discuss how I can bring my expertise to your team!