Overview
Looking for full-time work (8 hours/day)
at $6.00/hour ($1,056.00/month)
Bachelors degree
Last Active
November 24th, 2024 (today)
Member Since
August 26th, 2023
Profile Description
Highly skilled Customer Service Representative with 13 years of experience delivering exceptional support across various industries. Adept at resolving customer inquiries, managing billing and technical issues, processing orders, and upselling products and services to drive business growth. Proven ability to handle high-volume interactions efficiently while maintaining high customer satisfaction. Experienced in mentoring and guiding junior agents as a Subject Matter Expert (SME). Known for strong communication, problem-solving, and multitasking skills, with extensive expertise in using CRM tools and chat platforms to enhance operational performance and customer experiences.
Top Skills
Customer Support » Chat Support
Experience: 5 - 10 years
12 years chat support experience handling international telco accounts.
Office and Administration » Team Collaboration
Experience: 10+ years
Office and Administration » Team Leadership
Experience: Less than 6 months
Handled a team of chat agents for a US telco account.
Other Skills
Office and Administration » Multitasking
Experience: 10+ years
Basic Information
- Age
- 34
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- IQ
- Score: 121
- DISC
- Dominance: 22
- Influence: 7
- Steadiness: 34
- Compliance: 38
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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Strings of Victory: JayJay’s Unforgettable Encore
From sacrificing meals for education to discovering a passion for videography, JayJay's narrative unfolds from a railway engineer to a thriving Online Filipino Specialist.
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