Current Employment Status:
Hired Part Time on Sep 8, 2024
Virtual Assistant
Customer Service Rocksta
Technical specialist
Cold calling ( experience in credit repair)
Calendar and
US taxation (Schedule C, 1040, 1099, 1098, etc)
Bookkeeping
Tools:
Tax Software (Taxslayer, Crosslink desktop and Online, Oltpro)<8efe80624d780eba0c6493ec45140364
Communication Channels (Slack, Teams, Zoom,
CRM (TaxDome,
Accounting Software (Quickbooks and Trustbooks)
Social Media Management Tools (Social Pilot, Co-schedule, Zoho Socials)
Canva
Basics of Microsoft excel, Word and PowerPoint
Google sheets, gmail and google drive
Experience: 5 - 10 years
Customer experience/satisfaction - Solving problem, handle complaints and escalated calls
Experience: 1 - 2 years
Extracting files and Tax preparation
Experience: 1 - 2 years
File accurate tax returns, provide tax advice,ensure compliance with tax laws, Data collection and data entry,planning,record keeping, do research and client communication.
Experience: Less than 6 months
Inbox organization and email filtering, respond to emails in a timely manner ensuring effective communication.
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