Overview
Looking for full-time work (8 hours/day)
at $4.00/hour ($704.00/month)
High school diploma
Last Active
February 20th, 2025 (yesterday)
Member Since
August 24th, 2023
Profile Description
Dedicated customer service professional with 9 years of experience, combining expertise as a representative and successful tenure as operations supervisor. Proven ability to provide exceptional support, resolve complex issues, and foster positive client relationships. Strong organizational skills and time management. Effective communication skills which allows me to assist and convey customer information clearly. I have a strong desire for continuous learning which leaves me seeking opportunities to expand my knowledge and improve my skills.
Top Skills
Customer Support
Experience: 5 - 10 years
I have a diverse background in customer service, ranging from providing support and addressing inquiries to efficiently orders. I am experienced in offering comprehensive information and making changes to insurance policy details upon request. Additionally, my role as a fraud analyst equipped me with the skills to examine and mitigate potential suspicious security breaches.
Office and Administration » Transcription
Experience: 2 - 5 years
I have experience in providing quality captions to customers who are hard of hearing. We act as a voice relay where we caption whatever the speaker says and it will get routed to our end-users captioncall phones.
Office and Administration » Microsoft Word
Experience: 2 - 5 years
MS Word is one of the main software tools we use in keeping track of our day to day reports during my tenure as a team lead supervisor.
Other Skills
Real Estate » Cold Calling
Experience: Less than 6 months
I may have no experience yet in Real Estate Cold Calling, but my experience in customer support both inbound and outbound gives me confidence that I can do the job right.
Customer Support » Healthcare
Experience: 1 - 2 years
I have experience in assisting clients with inquiries, policy details, and changes to their medical insurance as well as process medical claims.
Customer Support » Insurance » Car Insurance
Experience: 6 months - 1 year
Assisted clients in navigating through their policy details and provided assistance in processing changes to their comprehensive insurance.
Customer Support » Insurance » Home Insurance
Experience: 6 months - 1 year
Assisted clients in navigating through their policy details and provided assistance in processing changes to their home insurance policy.
Office and Administration » Microsoft Excel
Experience: 2 - 5 years
In my tenure as a team lead supervisor, MS Excel is one of the tools we mainly use to keep track of our team statistics and save daily reports.
Office and Administration » Data Entry
Experience: Less than 6 months
I have no experience on specific data entry tasks but I am proficient in typing and navigating through different software tools. I have good communication skills both verbal and written.
Office and Administration » Personal Assistant
Experience: Less than 6 months
I have no experience in being a personal assistant but I am up for any challenges and new processes. I can adapt to changes and can quickly grasp tasks given.
Basic Information
- Age
- 33
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Baguio City, Benguet
- Tests Taken
- IQ
- Score: 107
- DISC
- Dominance: 47%
- Influence: 7%
- Steadiness: 15%
- Compliance: 31%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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