A customer-focused professional with 4+ years of experience resolving inquiries in the Mortgage and FinTech industries. Proven ability to lead teams, solve problems, and execute strategic planning to align with team goals.
Experience: 6 months - 1 year
I have a background of working with reputable banking institutions, where I have consistently provided exceptional customer service.
Experience: 2 - 5 years
I possess substantial experience in the Mortgage industry, where I have extensively handled large volumes of data using Excel and Google Sheets.
Experience: 1 - 2 years
Level 1 Customer Service Team lead
Experience: 2 - 5 years
Experience using Zendesk
Experience: Less than 6 months
I was employed at a specific company in the capacity of a web programmer, with my role centered around utilizing PHP as the primary programming language.
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