Experienced professional with a proven track record as both a Customer Service Specialist and a Data Entry Specialist. Adept at delivering exceptional customer experiences through effective communication, problem-solving, and empathy.
Skilled in efficiently and accurately entering data, maintaining data integrity, and ensuring a high level of accuracy. Detail-oriented and organized, with a commitment to delivering quality results within deadlines.
Proficient in various customer service tools and data entry software. A dedicated team player with a strong work ethic and a passion for ensuring customer satisfaction and data accuracy.
Experience: 6 months - 1 year
I have a background of working with reputable banking institutions, where I have consistently provided exceptional customer service.
Experience: 2 - 5 years
I possess substantial experience in the Mortgage industry, where I have extensively handled large volumes of data using Excel and Google Sheets.
Experience: 1 - 2 years
Level 1 Customer Service Team lead
Experience: 2 - 5 years
Experience using Zendesk
Experience: Less than 6 months
I was employed at a specific company in the capacity of a web programmer, with my role centered around utilizing PHP as the primary programming language.
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