Overview
Looking for full-time work (8 hours/day)
at $3.41/hour ($599.98/month)
High school diploma
Last Active
March 19th, 2025 (yesterday)
Member Since
May 19th, 2016
Profile Description
With a solid background in customer service spanning over 10 years, particularly in phone, chat, and
to your team and help elevate the customer experience.
I have established a strong background in problem-solving, wherein I use my knowledge and expertise to provide effective solutions and identify underlying problems or concerns in resolving issues. Applies a constructive approach to solving problems with minimal supervision; Result-oriented with a positive outlook and a clear focus on high-quality performance.
I also took the role of a product trainer for a pioneer account of an Australian client. I conducted training sessions to familiarize new and existing employees with product specifics and policy updates. Developed and administered weekly and monthly knowledge assessments for staff, collaborating with relevant stakeholders. And delivered refresher courses and new product/process training.
I am active and able to use my initiative and judgment. Able to work under pressure; Self-driven, a team player, and flexible; Self-motivated and enjoys working with people of different walks of life; Reliable, tolerant, and determined empathetic communicator, able to see things from the other person’s point of view.
Top Skills
Customer Support
Experience: 5 - 10 years
Customer Support » Chat Support
Experience: 2 - 5 years
Other Skills
Customer Support » Email Support
Experience: 2 - 5 years
Office and Administration » Email Management
Experience: 1 - 2 years
Office and Administration » Problem Solving
Experience: 5 - 10 years
Office and Administration » Data Entry
Experience: 2 - 5 years
Currently handling emails and chats for a US-based payment processing app. Providing assistance with billing inquiries, product replacements, and account management.
Basic Information
- Age
- 41
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- San Pedro, Laguna
- Tests Taken
- IQ
- Score: 130
- DISC
- Dominance: 30
- Influence: 7
- Steadiness: 33
- Compliance: 30
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.