I'm a graduate of Bachelor of Tourism. I've been with the Customer Service Industry for 6 years now, specifically with the Airline Industry and Hotel and Resort Management Industry. My major task is to constantly interact with customers in a fast-paced environment, able to handle well customer inquiries, needs, and complaints in a high volume, professionally and under pressure.
Experience: 5 - 10 years
I've been working with the Airline Industry for 5 years now and with this experience I was able to improve lots of skills such as Customer Service Skills, Multi-tasking skills, Communication Skills-(written and verbal), team-working skills, Leadership Skills, and Critical Thinking and Problem-solving Skills.
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