Lester

Customer Experience/Service Desk Management/Sales

95 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $11.36/hour ($1,999.99/month)

Bachelors degree

Last Active

November 3rd, 2024 (7 days ago)

Member Since

May 18th, 2016

Profile Description

Hi,

Good day to you. I believe that my skills acquired through years of experience will be a good fit for the role. I have an experience in customer support, customer success, customer experience, virtual assistance, inbox management, technical support, technical services coordinator/dispatch, service desk management, feedback management, relationship management, account management, chat support, phone support, & email support. I have used tools and applications such as Salesforce, Zendesk, NetSuite, ConnectWise, LabTech/Automate, ThreatLocker, Axcient, Meraki, Remedy, Confluence, JIRA, and a lot more.

I also have an experience in sales (inbound & outbound/upselling/retention), telesales, automotive sales, real estate sales, & life insurance, . I have 15 years of International BPO experience (US, UK, Australia).

I have excellent communication skills and I am a fast learner. I have a C2 Advanced English Proficiency. I am an efficient and independent remote worker. I have been working remotely for more than 10 years now. I have my own equipment and work area. I can start immediately.

I would love to take this new path to further broaden my skills. I want to show the company that I can be a great asset to the organization. I want to see myself one day as one of the pillars who contributed a lot to the growth of a great institution. I am lokking forward to speaking with you soon to know more about the open position.


Best regards,

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Top Skills

Professional Services » Management Services » Customer Support Management

Experience: 5 - 10 years

Customer Support

Experience: 5 - 10 years

Customer Support » Technical Support

Experience: 5 - 10 years

Other Skills

Marketing » Telemarketing » Inbound Sales

Experience: 5 - 10 years

Marketing » Telemarketing » Outbound Sales

Experience: 5 - 10 years

Customer Support » Sales Support

Experience: 5 - 10 years

Office and Administration » Quality Assurance

Experience: 5 - 10 years

Basic Information

Age
42
Gender
Male
Website
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Address
Cuenca, Batangas
Tests Taken
IQ
Score:  141
English
C2(Advanced/Mastery)
Uploaded ID
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