Mortgage Loan Processor / Virtual Assistant / SMM

Social media management skills involve a combination of strategic planning, content creation, audience engagement, data analysis, and staying up-to-date with the latest trends in the digital landscape. As an experienced social media manager I am responsible for maintaining a brand's online presence across various platforms, such as Facebook, Twitter, Instagram, LinkedIn, TikTok, and more. I aim to enhance brand visibility, connect with the target audience, and drive meaningful engagement and conversions. Here are some key skills and experiences associated with my social media management: 1. Content Creation 2. Strategy Development 3. Scheduling and Publishing 4. Community Engagement 5. Analytics and Data Interpretation: 6. Adaptability 7. Creative Thinking 8. Crisis Management 9. Visual Design and Editing 10. Copywriting 11. Collaboration 12. Trend Awareness As a social media manager, my experience involves crafting comprehensive strategies to boost brand visibility and engagement. I've collaborated closely with the marketing team to align social media efforts with broader business goals. This has included creating content calendars, curating high-quality visuals, and optimizing posting schedules based on data insights. Engagement with the audience has been a top priority. I've monitored comments, messages, and mentions diligently, responding promptly and fostering positive interactions. I've also had the opportunity to run successful social media campaigns, from hashtag challenges to giveaways, which have not only increased follower counts but also generated tangible leads and conversions. Analyzing metrics has been instrumental in refining strategies. By tracking key performance indicators (KPIs) like reach, engagement rate, and click-through rate, I've been able to identify trends, understand audience preferences, and tweak content approaches accordingly. Ultimately, my experience as a social media manager has required a dynamic skill set, the ability to adapt to changes quickly, and a creative mindset to keep the brand's online presence fresh, engaging, and aligned with the ever-evolving digital landscape.

Data entry skills involve accurately inputting and managing various types of information into digital systems or databases. This task requires attention to detail, speed, precision, and the ability to maintain data integrity. Data entry professionals play a crucial role in ensuring that organizational information is organized, up-to-date, and readily accessible. Here are some of my key skills and experiences associated with data entry: Typing Proficiency, Attention to Detail, Time Management, Organizational Skills, Familiarity with Software, Data Integrity, Problem-Solving, Communication, Adaptability and Confidentiality. In my experience as a data entry professional, I've been responsible for accurately inputting various types of information into company databases and systems. This has ranged from customer information and financial data to inventory records and survey responses. I've learned the importance of maintaining a high level of accuracy while working efficiently to meet tight deadlines. One of the key aspects of my role has been verifying the accuracy of data before and after entry. This often involves cross-referencing information from multiple sources to ensure consistency. I've also encountered instances where the provided data was incomplete or unclear, requiring me to reach out to colleagues for clarification and effectively solving data-related problems. Using software like Microsoft Excel, I've managed spreadsheets and used functions for sorting, filtering, and basic analysis. In situations where data appeared inconsistent or questionable, I've proactively flagged the issues to supervisors, contributing to the overall data quality control process. Confidentiality has been a priority in my work, as I've handled sensitive employee and customer information. Adhering to data protection regulations and company policies has been paramount to ensure the privacy and security of the data. Overall, my experience in data entry has reinforced the importance of attention to detail, accuracy, and effective communication. It's a role that requires a balance of speed and precision, contributing to the organization's smooth operations and reliable data management.

As a Loans Administrator and Social Media Manager at Loansbymichael Pty Ltd trading as Tusk Finance, I performed a variety of essential tasks to ensure smooth operations and maintain a strong online presence. My responsibilities included data entry, electronic filing, and document collection, alongside providing general administrative support to all team members. Additionally, I served as Director Associate at Intelligent Financial Solution, working closely with the director in the Mortgage Broker division. I maintained the database, ensuring it was up-to-date and organized with the current status of all client loan applications, and securely and logically saved all relevant files. I produced, maintained, and scheduled social media content, ensuring an appropriate and effective online presence, thereby upholding the company's reputation as a high-quality service provider with both clients and lenders. The tools I utilized in these roles included MyCRM, AOL, Infynity CRM, CommBank, PropertyHub, Quickli calculation, and Loom Video, which facilitated efficient workflow and accurate data management.

Throughout my experience as an accounting staff member, I have actively contributed to the financial operations of my organization. My responsibilities have encompassed a range of tasks, from processing financial transactions to ensuring accurate record-keeping. In my role, I have been responsible for managing accounts payable and accounts receivable functions. This involved processing invoices, reconciling statements, and addressing payment discrepancies. I have successfully maintained clear and organized financial records, which have played a crucial role in supporting financial audits and reporting requirements. I have demonstrated proficiency in utilizing various accounting software and tools to streamline processes and improve efficiency. Additionally, I have collaborated closely with other departments to gather financial data, verify information, and assist in budgeting and forecasting activities. Part of my contribution has also been in assisting with payroll processing, ensuring that employee compensation and related taxes are accurately calculated and disbursed. I have diligently adhered to tax regulations and compliance standards, mitigating the risk of financial errors or penalties. In order to continuously enhance my skills, I have kept up-to-date with relevant changes in accounting regulations and industry best practices. This has enabled me to provide valuable insights to my team and make informed decisions regarding financial matters. Overall, my experience as an accounting staff member has allowed me to develop strong analytical skills, attention to detail, and the ability to thrive in a dynamic and deadline-driven environment. I am proud of my contributions to maintaining the financial health of the organization and look forward to further opportunities for growth and learning in the field of accounting.

As a sales and marketing representative, my experience has been dynamic and multifaceted. I've been responsible for promoting products or services to potential clients while also shaping the brand's image and message in the market. My role has encompassed a wide range of activities, including lead generation, client outreach, relationship building, and strategic planning. Here's a summary of my experience: - Lead Generation and Prospecting - Client Engagement and Relationship Building - Product Knowledge and Presentation. - Negotiation and Closing - Data Analysis and Strategy - Collaboration with Cross-Functional Teams - Digital Marketing and Branding - Market Research and Competitor Analysis - Customer Feedback and Continuous Improvement - Results-Driven Mindset In summary, my journey as a sales and marketing representative has been marked by effective lead generation, strong client relationships, strategic thinking, data analysis, collaboration, and a commitment to continuous improvement. These skills and experiences have collectively contributed to achieving sales goals, enhancing brand presence, and driving business growth.