I have undergone a lot of training for the entire course of my tenure that helped me improve my call handling and customer relations skills. As an employee, I focus on quality and customer satisfaction. I prioritize relationships with our customers. I make sure that I go beyond the expected performance when handling customers’ issues. I keep an eye on my personal metric goals and company metric goals to ensure that the quality of work that I aim is maintained.
Experience: 6 months - 1 year
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: Less than 6 months
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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