I've been in the IT and Lead Generation industry for almost 10 years now. I started my career as a Web Developer for 5 years, focusing in PHP and MySQL, and transitioned to Project Management and Systems Administration. I once got nominated as Employee of the year back in 2015. And finally got awarded in 2019. These awards were accorded by two different companies.
Currently, I am the manager of our Customer Support department for a lead generation company. I don't do much programming these days, but can pretty much provide technical support.
My areas of specialization include: - Database Management- Project Management- Web Programming- Lead and Marketing Systems Management (Integrate, Marketo, Hubspot, Convertr, Argus, Lolagrove)- Administrative duties
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: Less than 6 months
Manages more than 30 people within the Customer Support Departrment
Experience: 2 - 5 years
Ensures timely submission of deliverables to the clients
Experience: 2 - 5 years
- handles internal systems used by our employees - POC for any concerns and issues encountered by our employees - POC for any concerns and issues encountered by our clients - systems include marketo, hubspot, integrate, convertr, salesforce, other marketing platforms
Experience: Less than 6 months
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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