Amor

Customer Service Representative / Client Service Analyst

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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

January 5th, 2025 (17 days ago)

Member Since

August 18th, 2023

Profile Description

I am an experienced Customer Service Representative with over 5 years of expertise in delivering exceptional support through various channels, including email, live chat, and phone calls. My background includes working with diverse campaigns, allowing me to adapt quickly to different industries and customer needs.Proficient in utilizing tools like Zendesk, Slack, CRM platforms, and other essential software, I ensure seamless communication and efficient resolution of customer concerns. I have a proven ability to handle high-pressure situations while maintaining a customer-centric approach.With a strong focus on quality service, I prioritize resolving inquiries efficiently and effectively, fostering trust and satisfaction. My dedication to understanding customer needs and delivering tailored solutions makes me an asset to any team committed to providing top-notch service.

Top Skills

Marketing » CRM » Zendesk

Experience: 1 - 2 years

Customer Support » Email Support

Experience: 2 - 5 years

Other Skills

Customer Support » Chat Support

Experience: 2 - 5 years

Customer Support » Technical Support

Experience: 2 - 5 years

Customer Support » Phone Support » English Speaking

Experience: Less than 6 months

Basic Information

Age: 31

Gender: Female

Website: Sign Up with Pro Account to View

Address: Navotas, Manila

Tests Taken: IQ
Score: 142: DISC
Dominance: 38
Influence: 31
Steadiness: 26
Compliance: 5: English
C2(Advanced/Mastery)