Karishma

Customer Service | Virtual Assistant | Lead Generation

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Associates degree

Last Active

February 26th, 2025 (15 days ago)

Member Since

May 15th, 2016

Profile Description

Hi there! I'm Karishma Rivera, and I'd love to share my skills and work experiences. With several years of dedicated experience in customer service, I've mastered the art of voice, email, and chat support. My journey has equipped me with exceptional communication skills and a knack for resolving issues efficiently and empathetically.
Beyond customer service, I'm well-versed in using Canva to create visually appealing content, a skill I honed while working as a virtual assistant for an Australian real estate company. There, I developed handbooks for prospective clients and gathered crucial data to assist clients in selling their homes. This role taught me the importance of attention to detail and effective data management.
What sets me apart from other applicants is my unique blend of skills and experiences. My background in customer service ensures I can handle any client interaction with ease. My proficiency in Canva allows me to create compelling visuals, and my lead generation expertise means I can contribute to growing your business.
I'm passionate, reliable, and always eager to learn and adapt. Given the chance, I'm confident I can bring value to your team and help achieve your goals.

Top Skills

Professional Services » Management Services » Customer Support Management

Experience: Less than 6 months

Throughout my career, I have amassed a wealth of experience in the dynamic and fast-paced field of customer service. With a passion for assisting and connecting with others, I have honed my skills in providing exceptional service and resolving inquiries in a prompt and professional manner. My expertise lies in actively listening to customers, empathizing with their concerns, and offering appropriate solutions. I possess a knack for quickly assessing complex situations and providing accurate information to facilitate informed decision-making. I am adept at handling challenging or irate customers with patience and grace, effectively diffusing tense situations while maintaining a high level of professionalism.

Other Skills

Basic Information

Age: 31

Gender: Female

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Tests Taken: IQ
Score: 114: DISC
Dominance: 38
Influence: 30
Steadiness: 19
Compliance: 13: English
C2(Advanced/Mastery)