Customer Service Representative with over 5 years of experience in telephone customer service. Experienced in building trust and relationships with customers to settle disputes. Possess a positive attitude and aim to use my proven skills to effectively fill my role in your company.
Experience: 2 - 5 years
Respond to telephone inquiries, providing quality service to customers and associates inquiring about the bill and raised disputes. Listen attentively to callers needs to ensure a positive customer experience. Strive for quick complaint resolution; commended by supervisor for the ability to resolve problems on the first call and avoid escalation of issues.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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