Overview
Looking for full-time work (8 hours/day)
at $12.00/hour ($2,112.00/month)
Associates degree
Last Active
November 30th, 2024 (yesterday)
Member Since
August 13th, 2023
Profile Description
With several years of experience in Customer Service, Technical Support, and Management roles, I bring a diverse skill set that integrates technical expertise with exceptional communication and problem-solving abilities.
Technical Expertise: Proficient in diagnosing and resolving complex technical issues across various platforms, software, and hardware, including extensive experience with GoHighLevel (GHL).
Customer-Centric Approach: Excellent interpersonal skills, capable of translating technical jargon into clear, understandable language for clients, ensuring a positive customer experience.
Adaptability: Quick to learn new technologies and stay updated on industry trends, providing accurate and timely support.
Teamwork: Proven ability to collaborate with cross-functional teams to solve technical problems and drive product improvements.Documentation and Knowledge Sharing: Skilled in creating detailed technical documentation and knowledge base articles to empower colleagues and customers.
Top Skills
Professional Services » Management Services » Bpo Operations Management
Experience: 6 months - 1 year
Inspiring and guiding teams to achieve their goals and fostering a positive work environment. Clear and effective communication to convey expectations, provide feedback, and collaborate. Addressing challenges, making informed decisions, and finding innovative solutions.
Customer Support » Technical Support
Experience: 5 - 10 years
Just understanding of the product or service being supported. Skill in providing support remotely through various communication channels. Resolving technical problems and guiding customers through solutions.
Marketing » GoHighLevel
Experience: 1 - 2 years
Other Skills
Office and Administration » Data Analytics
Experience: 2 - 5 years
Proficiency in analyzing complex data sets to identify trends, patterns, and areas for improvement. Identifying inefficiencies and recommending strategies to enhance operational processes. Leading and coordinating projects to implement technical improvements.
Basic Information
- Age
- 43
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Bacoor, Cavite
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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