Kim
Experienced Customer Service Representative
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $3.71/hour ($652.96/month)
High school diploma
Last Active
February 2nd, 2025 (2 days ago)
Member Since
August 13th, 2023
Profile Description
Dedicated and empathetic Customer Service Representative with a proven track record of delivering exceptional support and resolving inquiries in a timely and efficient manner. Possesses strong communication skills, attention to detail, and a commitment to ensuring customer satisfaction. Adept at navigating complex issues with a positive and solution-oriented approach to create a seamless and positive customer experience.
Top Skills
Real Estate » Short Term Rentals
Experience: 2 - 5 years
Experienced customer service representative in Short Term Rentals, skilled in managing bookings, resolving issues, and maintaining property listings. Adept at building strong relationships with guests and property owners to ensure memorable stays and repeat business. Strong communication and problem-solving skills.
Customer Support » Chat Support
Experience: 1 - 2 years
Customers want quick responses. Customer service chat lets people communicate with your company instantly, rather than waiting for a response. You can deliver solutions in real time.
Customer Support » Phone Support
Experience: 2 - 5 years
managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing customer needs to achieve satisfaction.
Other Skills
Real Estate » Short Term Rentals » Airbnb
Experience: 2 - 5 years
Becoming an Airbnb Support Ambassador requires a deep understanding of the Airbnb platform and a commitment to helping guests and hosts have positive experiences.
Customer Support
Experience: 2 - 5 years
I provide exceptional service to Airbnb's North American community, acting as the first point of contact to resolve customer complaints and handle inquiries professionally through calls, chats, messages, and emails. I escalate issues when needed, craft accurate and customized responses, and troubleshoot problems using available resources. I mediate between Guests and Hosts with tact and firmness, manage multiple tasks in a fast-paced environment, meet targets independently, adapt to changes, and continuously learn to stay updated on product and service developments.
Basic Information
- Age
- 29
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Quezon City, Metro Manila
- Tests Taken
- IQ
- Score: 121
- DISC
- Dominance: 37
- Influence: 16
- Steadiness: 23
- Compliance: 25
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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