*Has broad experience in Customer Support in BPO industry since 2007 until present day.
*Technical Support and had IT Service Desk Experience for more than 8 years in the BPO which supports International program/accounts both for telco and non telco campaign in BPO.
* Recently worked as a Technical support for an American Telco company that handles
and troubleshoot issues with broadband, fiber internet and wireless internet connection issues.
Experience: 5 - 10 years
Has experienced handling financial campaign in the BPO that focuses on billing, general support in all billing related concerns Has experienced being customer support agent for a Financial stocks campaign
Experience: 5 - 10 years
Experienced Technical Support for International program/account mostly for Telco products and services such as broadband, wireless and fiber internet connection related concerns. Experienced as an IT Service Desk, troubleshoots access concerns, password unlock, and all other tool application based related concerns which mostly requires remote access type for troubleshooting
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