Experienced VA | Customer Support Pro | Lead Generation

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

High school diploma

Last Active

February 9th, 2025 (8 days ago)

Member Since

August 9th, 2023

Profile Description

Feeling overwhelmed? Let me help you get back on track so you can focus on growing your business! I provide reliable, efficient support to streamline your operations, enhance customer satisfaction, and keep your workflow organized. 

Let’s work together to make your business thrive with
smooth processes and expert assistance.

Services I Offer:
Virtual Executive Assistance
• Managing emails and calendars to
ensure you stay on schedule
• Scheduling appointments and
coordinating meetings with precision
• Creating, formatting, and
organizing professional documents
• Handling order processing, payment
tracking, and issue resolution
• Delivering seamless administrative
support for daily operations

Customer Service & Support
• Responding to customer inquiries,
resolving billing issues, and addressing concerns
• Assisting with order tracking,
refunds, exchanges, and escalations
• Providing professional phone, chat,
and email support
• Maintaining accurate records and
using CRM tools to boost engagement

Data Research & Management
• Generating leads and performing
precise data entry
• Verifying and validating contact
details, licenses, and resumes
• Organizing databases and
integrating new data sources for improved quality
• Reviewing records to enhance
follow-up and contact strategies

Zoom Coordination & Technical Support
• Managing breakout rooms and
assigning participants
• Troubleshooting technical issues to
ensure a smooth meeting flow
• Monitoring and efficiently handling
session start-to-finish management

Tools I'm Proficient In:
• Google Suite, Microsoft Office
(Word, Excel), Microsoft Outlook, OneDrive
• Zoom, Microsoft Teams, Google Meet,
Skype, Loom
• Salesforce, HubSpot, Trello,
ClickUp, Slack, Target Recruit, Roundcube Webmail
• Shopify, iClassPro
• Canva, Google Drive, Dropbox

Let’s connect! With a proven track record in virtual assistance, customer service, and data research, I am ready to help your business operate smoothly and efficiently. Let’s make great things happen together!