I worked as a Customer Service Representative and Technical Support for 3 years and 4 months. I've handled Hotel Reservation, Amazon Retail, Food Delivery and Telco Accounts. I've been with Voice and Non-Voice Account as well.
Experience: 2 - 5 years
I've been encountering different customers for 3 years and 4 months in BPO industry excluding my experience in my non-BPO experience since I also worked as a Sales Clerk and a Waitress.
Experience: 6 months - 1 year
I've been with Amazon for 8 months handling inbound calls. I'm a customer service representative for customer queries about their package and some of them are about their cards.
Experience: 1 - 2 years
Been on food delivery account for 1 year and 5 months handling inbound calls. We assist our drivers with their live or non live orders together with their account concerns.
Experience: 6 months - 1 year
I've been a technical support for 9 months. Been assisting the customers in regards to their internet/plan bills. Helping them as well on troubleshooting their internet connection, mobile data connection, calls and SMS.
Experience: Less than 6 months
Been on this account for 5 months handling chat, email and outbound. We've been calling the hotels to confirm if the reservation of the guests did push through.
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