Current Employment Status:
Hired Full Time on Jun 4, 2024
I hold a Bachelor of Science degree in Computer Engineering, and my professional background includes valuable roles as a Computer Teacher, School Cashier, and Registrar. With 8 years of experience as a computer teacher and 6 months as a customer service representative for a healthcare account, I offer a unique blend of expertise in education and customer service. In my previous role, I adeptly managed inbound calls, addressing customer concerns about membership plans, medication information, and pharmacy locations. These experiences have provided me with a strong foundation in various computer-related areas, along with refined organizational, communication, and interpersonal skills. As a highly motivated and experienced professional, I am keen on working with your company in a work-from-home setup. My skills and qualifications align perfectly with the role's requirements. I am proficient in encoding and data entry tasks, and my meticulous eye for detail allows me to work efficiently and accurately, even under demanding deadlines. I am enthusiastic about the opportunity to contribute my skills and expertise to your team. Thank you for considering my application. I look forward to discussing my qualifications further and exploring how I can bring value to your company.
Experience: 5 - 10 years
Technical Skills: Familiar with computer systems and software used in call centers. Ability to quickly learn new tools and technologies. Handling multiple tasks simultaneously, such as talking to a customer while entering data into the system.
Experience: 5 - 10 years
Communication Skills: Clarity and conciseness in conveying information, active listening to understand and address concerns, empathy, and patience in interactions, and the ability to provide constructive feedback and resolve conflicts effectively.
Experience: 5 - 10 years
Problem Solving: Being a teacher and customer service representative involves quickly understanding issues, evaluating various solutions, adapting strategies to different situations, and providing clear, effective resolutions.
Experience: 2 - 5 years
Computer Teacher
Experience: 2 - 5 years
Computer Teacher
Experience: 2 - 5 years
Computer Teacher
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