Janna

Customer Service,Chat Support, Sales Rep(outbound & inbound)

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Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Associates degree

Last Active

February 12th, 2025 (today)

Member Since

August 8th, 2023

Profile Description

With 11 years of experience in the BPO industry and a track record of excellence in various customer service and sales positions.
Throughout my career, I have acquired extensive knowledge and skills as a consultant, customer service representative, debt collector, sales representative, and chat and email representative. These roles have allowed me to develop exceptional communication skills, effective problem-solving abilities, and a deep understanding of customer needs.

Top Skills

Marketing » Telemarketing » Inbound Sales

Experience: 2 - 5 years

Customer Support

Experience: 5 - 10 years

My experience as a customer service representative has equipped me with the ability to handle inquiries, resolve complaints, and deliver outstanding service to customers. I am skilled in managing high call volumes, addressing customer concerns promptly and professionally, and maintaining a positive attitude even in challenging situations.

Customer Support » Chat Support

Experience: 1 - 2 years

Customer Support » Technical Support

Experience: 1 - 2 years

Other Skills

Marketing » Telemarketing » Outbound Sales

Experience: 1 - 2 years

Basic Information

Age: 31

Gender: Female

Website: Sign Up with Pro Account to View

Address: Tarlac, Tarlac

Tests Taken: IQ
Score: 123: DISC
Dominance: 45%
Influence: 25%
Steadiness: 25%
Compliance: 5%: English
C1(Advanced)