Terry

Customer Service Representative

70 ID PROOF
Verified
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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Associates degree

Last Active

September 22nd, 2024 (today)

Member Since

August 8th, 2023

Profile Description

Dedicated and results-driven Customer Service Representative with 3 years of experience in a BPO Industry. Skilled in handling diverse customer inquiries, resolving issues, and maintaining high satisfaction levels. Seeking a role where I can leverage my multilingual abilities and cultural awareness to enhance customer experiences and contribute to organizational success.Strengths and Skills:*Proficient in handling phone, email, and chat support*Strong interpersonal and communication skills*Excellent problem-solving abilities and attention to detail*Ability to manage high-pressure situations and multitask efficiently*Empathetic and customer-centric approach*Ability to work with minimum supervision*Leadership mindsetI am also well-versed in these roles and enthusiastic about undergoing training if needed:Digital Graphic DesignCopy WritingVideo EditingAdministrative TasksSocial Media ManagerEmail/Chat/Phone SupportCreating CaptionSalesTechnical SupportHR RecruitmentTravel/TicketingI am also familiar with these tools and eager to undergo training if needed:Communication Tools: Slack, Microsoft Teams, Zoom, Upgrade to see actual info, Skype, Messenger, ViberProductivity and Collaboration: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, OneNote), Google Workspace, OneDrive, CanvaCustomer Service Platforms: SalesforceProject Management: Hubspot, Aseana, Upgrade to see actual info, TrelloSocial Media: Facebook, Instagram, TwitterAdditional: Shopify and Amazon“I am a multitasking professional who is always happy to help. I am seeking someone eager to grow and build a successful business together."Let's connect.Viber: Upgrade to see actual info6Skype:Upgrade to see actual infoUpgrade to see actual infoeEmail: Upgrade to see actual info

Top Skills

Customer Support » Chat Support

Experience: 6 months - 1 year

Customer Support » Technical Support

Experience: 6 months - 1 year

Customer Support » Customer Service

Experience: 2 - 5 years

Other Skills

Basic Information

Age
25
Gender
Female
Website
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Address
LAGUNA - CITY OF CALAMBA, REGION IV-A (CALABARZON)
Tests Taken
IQ
Score:  126
DISC
Dominance: 30
Influence: 40
Steadiness: 21
Compliance: 9
English
C2(Advanced/Mastery)
Uploaded ID
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