As a customer support specialist, I can help grow your business by
ensuring every customer receives a top-notch experience.
Experience: 5 - 10 years
Assist customers in troubleshooting issues. Explain customer bills and perform account investigations Provide appropriate resolutions and process orders. Utilize critical thinking to solve complex problems. Efficiently assist customers via chat and email. Enhance customer satisfaction and loyalty. Improve repeat orders through exceptional support Create customer needs by asking probing questions to identify opportunities. Aim to close a sale after every customer interaction
Experience: Less than 6 months
Attended a short course about Digital Creation and social media Management.
Experience: Less than 6 months
I obtained my knowledge through a short course.
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