Team Lead /Data Analyst/IT Specialist/Automations

Verified

With Timeproof

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors degree

Last Active

September 24th, 2024 (2 days ago)

Member Since

August 7th, 2023

Profile Description

Firm believer of working smart + working hard is a means to success. Always looking into ways to improve current processes and to automate certain tasks whenever possible to ensure that time is not wasted.

Top Skills

Professional Services » Management Services » Customer Support Management

Experience: 5 - 10 years

I have been a team leader for more than 5 years and have handled multiple teams that have produced leaders amongst them as well. I was able to handle, at one time, 3 different teams due to CoVid and were able to ensure that none of which failed their metrics thru proper coaching, and providing their performance on a day-to-day basis with the use of reporting tools such as Excel and Powerpoint. I also have experience with CRM Tools such as SalesForce and Kustomer.

Customer Support » Technical Support

Experience: 6 months - 1 year

I have been trained to do basic troubleshooting steps when it comes to networking such as, but is not limited to, port forwarding, programming skills, spreadsheets, etc.

Office and Administration » Microsoft Excel

Experience: 5 - 10 years

Able to create automations for numerous reports using Visual Basic Functions of Excel.

Office and Administration » Microsoft Power Point

Experience: 5 - 10 years

Able to create meaningful storylines for reporting to ensure that gotten is easily understood and we are able to pinpoint critical information for system/process improvements.