Customer Service Professional/Administrative Assistant

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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

High school diploma

Last Active

February 7th, 2025 (5 days ago)

Member Since

May 9th, 2016

Profile Description

I have 8+ years of working experience, focused on customer service. I am currently working as a Chat Support agent for a live chat software company. I worked with e-commerce, hosting services, travel companies, events, gaming servers, automobile / parts & accessories sales, appliances and electronics, internet service providers, universities and educational institutions, healthcare and insurance companies, etc. I handle different tasks depending on each client but majority involves answering general inquiries via live chat, order tracking and lead capture.I also worked as a Customer Service Representative for 2 years and as a Subject Matter Expert for over a year for a telco company.I can provide phone/chat/email support and data entry services. I'm proficient in Microsoft Office (Word, Excel and PowerPoint), Google Drive/Docs/Sheets and Dropbox. I also do web research and order management.Through my work experience, I was able to develop my administrative, communication, problem-solving, analytical, as well as time management and interpersonal skills.Accuracy and being able to deliver on time is important to me. I'm reliable, focused and always willing to learn new things.