I am a Customer Service Representative and Sales Representative with exceptional experience handling customer inquiries, resolving issues, and driving sales. Skilled in building strong client relationships, upselling products, and providing exceptional service to meet customer needs.
Experience: 2 - 5 years
I have over two years of experience in customer support, specializing in handling inquiries, resolving complaints, and providing solutions to ensure customer satisfaction. I am skilled at managing high volumes of interactions, maintaining a positive customer experience, and using CRM tools to track and address issues efficiently.
Experience: Less than 6 months
I am a graduate of Bachelor of Science in Accountancy and bookkeeping is one of the basics I studied. During my college years, I joined an organization and was elected as treasurer. After I graduated, I landed a job as a billing and sales customer service representative and currently reviewing for the Certified Public Accountant board exam because I want to practice this career.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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