Sales Promoter / Video Editor /  Graphic designer / C.S.R.

Handling multiple social media accounts: -Tiktok -Instagram -Facebook -X (Twitter) - Increasing Engagements by 100% - 200% - Starting a New Page from 0 - 8,000 Followers on Facebook (Using Natural Engagement) - Creating Graphic contents - Responding to Social Media Messages/ Inquiry

a. Answer inbound calls within guidelines/goals established by the client and contact center management. b. Consistently achieve call quality score goals to assist in achieving client and customer satisfaction goals. c. Support customers via live chat, email, or phone support. d. Respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. e. Handle problem resolution that may require follow-up and/or escalation to a higher level of expertise. f. Maintain knowledge of client’s business, products and/or services. g. Attend training sessions to maintain or improve the level of skills. h. Perform other tasks that may be assigned from time to time.

I have 3 years of experience in Video Editing, Music Production, and have honed my skills in Computer software. In my previous role as Video Editor/ Sales Promoter at Jowins Car Service Center, I was responsible for developing ways for the better image for the Business, Boost over-all sales, Level-up brand awareness. I have a proven track record of providing an efficient and flexible work outcomes I am confident that my strong Marketing skill, Video editing, and flexible capabilities would be an asset to your team. I am also highly proficient in Adobe Premier, Adobe photoshop, Canva, FL Studio, and have experience working in a fast-paced, deadline-driven environment.