Justine
E-commerce / Customer Support / Disputes Manager / VA
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.11/hour ($899.99/month)
Bachelors degree
Last Active
October 1st, 2024 (50 days ago)
Member Since
May 6th, 2016
Profile Description
Customer Service Professional with a decade of global experience
Proven track record in supporting major accounts such as Amazon, Frontier, United Health Group, Showpo, Simply, and more.
Skills:
* Led a team of agents as a team leader, overseeing QA and scheduling duties
* Top Rated in PayPal, Stripe & Shopify Disputes Manager
* Proficient in
* Experienced with Zendesk, Intercom, Freshdesk, Gorgias, RichPanel, Shopify, Asana, and various platforms.
Qualities:
* Patience, attentiveness, clarity, positive attitude, effective time management, empathy, calmness, promptness, and persuasiveness.
Dedicated learner committed to delivering exceptional customer service. Ready to contribute to the growth of your company and ensure customer satisfaction.
Top Skills
Customer Support » Chat Support
Experience: 10+ years
Customer Support » Ecommerce » Shopify
Experience: 5 - 10 years
Customer Support » Phone Support » English Speaking
Experience: 10+ years
Other Skills
Marketing » Content Creation » Social Media Content Creation
Experience: 5 - 10 years
Office and Administration » Personal Assistant
Experience: 10+ years
Office and Administration » AI Tools » ChatGPT
Experience: 1 - 2 years
Office and Administration » Calendar Management » Scheduling
Experience: 5 - 10 years
Basic Information
- Age
- 29
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- IQ
- Score: 112
- DISC
- Dominance: 46
- Influence: 19
- Steadiness: 26
- Compliance: 9
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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