Jade

Customer Service Representative

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Overview

Looking for part-time work (6 hours/day)

at $4.00/hour ($528.00/month)

Associates degree

Last Active

March 30th, 2025 (2 days ago)

Member Since

August 3rd, 2023

Profile Description

With almost 4 years of experience as a Customer Service Representative, I specialize in delivering exceptional service, primarily in the telecommunications sector. My background includes comprehensive training in basic troubleshooting, empowering me to resolve common issues such as network outages, software glitches, and occasional mechanical problems for customers.
I am skilled in managing inbound calls, chat, and email support, offering a range of services including scheduling, rescheduling, and canceling cleaning appointments. My goal is to ensure smooth, efficient resolutions while maintaining a high standard of customer satisfaction across all channels.

Top Skills

Customer Support

Experience: 1 - 2 years

Managed a telecommunications account, providing sales support and customer service. With experience in basic troubleshooting, I am adept at resolving minor customer issues, including network outages, software glitches, and occasionally mechanical problems. My goal is to deliver quick and effective solutions to ensure customer satisfaction.

Customer Support » Chat Support

Experience: 6 months - 1 year

Effectively responding to customer inquiries via chat, offering comprehensive and accurate information regarding their cleaning schedules. I assist customers by confirming appointment details, addressing any changes or special requests, and ensuring they have all the necessary information to manage their cleaning services with ease.

Other Skills

Basic Information

Age
32
Gender
Female
Website
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Address
Iligan City, Lanao del Norte
Tests Taken
None
Government ID
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