I have almost 4 years of experience working as a Customer Service Representative, and most of my experience is from a Telco account. I was also trained in basic troubleshooting, which allows me to fix minor issues for my customers, such as network outages, software issues, and sometimes mechanical issues. Also, I do inbound calls, chat, and
Experience: 1 - 2 years
Handled telco account. Sales, etc. Had experience with basic troubleshooting that allows me to fix minor issues of my customers such as network outage, software issue, sometimes we also fix mechanical issue.
Experience: 6 months - 1 year
responding to customer inquiries through chat and providing details about the information they need about their cleaning schedule.
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