I am Ciara Mae Gatchalian from the beautiful island of the Philippines. I am a high school graduate from San Diego California and also hold a degree as a Medical Assistant Administrative.
For the past four years, I have been working in the BPO industry, where I specialize in project management and retention. My responsibilities include data analysis using advanced Power BI reporting and Microsoft Office tools. I have extensive experience in conducting weekly and monthly business reviews for various upper management and clients.
Experience: 5 - 10 years
Recorded and evaluated ingestion and productivity of patients. Established communication with patient and family, and followed HIPPA regulations. Maintained and utilized hospital apparatus, mechanical lifts and bladder scanners. Provided Hemodialysis-related care assistance and monitored patients’ condition throughout treatment
Experience: Less than 6 months
Data Analysis the focuses on hiring and retention. Records and explains training and ops attrition and survey results. Recommends changes, methods, and activities based on observations during weekly and monthly meetings. Supports all areas of account operations in order to provide knowledgeable, competent, and motivate staff.
Experience: 1 - 2 years
Data Analysis the focuses on hiring and retention. Records and explains training and ops attrition and survey results. Recommends changes, methods, and activities based on observations during weekly and monthly meetings. Supports all areas of account operations in order to provide knowledgeable, competent, and motivate staff.
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