Being a passionate and hard-working freelancer, I bring 3 years of extensive experience in professional content writing across diverse niches, including B2B SaaS, Travel, and E-commerce. With a strong focus on delivering high-quality work, I have successfully crafted engaging and impactful content for various clients.
With 5 years of customer service experience, I excel in responding to inquiries, providing technical support, handling complaints, and building strong customer relationships to ensure exceptional experiences.
I work well independently and thrive with little supervision. I have a strong background in various administrative tasks, including data entry, customer service, social media/email support, virtual assistance, and content writing. My main goal is to deliver excellent work and services to my clients, ensuring high quality, timely completion, and meeting all deadlines.
Areas of Expertise:
Administrative Tasks Management: Skilled in managing a wide range of administrative tasks such as data entry, research, social media management, website maintenance, and general administrative duties.
MS Office Suite/Google Suite: Experienced in utilizing various tools within the Microsoft Office Suite (Word, PowerPoint, Excel) and Google Suite (Drive, Gmail, Meet, GMB, Calendar, Ads) for efficient productivity and collaboration.
Project Management: Well-versed in using project management tools like Trello and Asana, with expertise in coordinating and overseeing projects with a team.
SEO: Knowledgeable in website optimization techniques, SEO keyword research, blog management, and creating SEO-friendly content to enhance online visibility and drive organic traffic.
Graphics: Skilled in utilizing graphic design tools such as Canva, Adobe Photoshop, Midjourney, and Adobe Illustrator to create visually appealing content and graphics.
Content Writing: Experienced in crafting compelling content using tools like Grammarly and SurferSEO to optimize search engine rankings and engage the target audience.
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 6 months - 1 year
Experience: 1 - 2 years
Experience: 2 - 5 years
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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