Raymond
Sales & Technical Engineer, Customer Service Representative
With Timeproof
Overview
Looking for part-time work (4 hours/day)
at $6.00/hour ($528.00/month)
Bachelors degree
Last Active
December 4th, 2024 (today)
Member Since
July 29th, 2023
Profile Description
• Diagnosing and resolving technical issues efficiently i.e. Data Base Management.
• Applying knowledge of common software applications and assisting users with software-related problems.
• Utilizing ticketing systems to track and manage user requests and i
• Documenting troubleshooting steps, solutions, and known issues for future reference.
• Contributing to and maintaining a repository of common issues and solutions through knowledge base systems.
• Actively listening and understanding user issues to provide accurate and appropriate solutions.
• Analyzing and solving problems efficiently, even in high-pressure or time-sensitive situations.
• Prioritizing and handling multiple tasks simultaneously through effective time management.
• Sharing knowledge and assisting colleagues to enhance the overall effectiveness of the service desk team.
• Preparing detailed and accurate meeting minutes for weekly huddles, ensuring comprehensive documentation of discussions, decisions, and action items.
• Skillfully preparing and editing documents for daily reports submitted to the Operation Manager, ensuring accuracy, clarity, and adherence to established guidelines.
Top Skills
Office and Administration » Microsoft Excel
Experience: 2 - 5 years
Office and Administration » Microsoft Power Point
Experience: 5 - 10 years
Office and Administration » Microsoft Word
Experience: 5 - 10 years
Other Skills
Video Editing » Adobe Premiere Pro
Experience: 1 - 2 years
Office and Administration » Transcription
Experience: 1 - 2 years
Web Programming
Experience: 2 - 5 years
Worked on school projects
Office and Administration » Data Entry
Experience: 1 - 2 years
Basic Information
- Age
- 24
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Quezon City, NCR
- Tests Taken
- IQ
- Score: 115
- DISC
- Dominance: 37%
- Influence: 11%
- Steadiness: 11%
- Compliance: 41%
- Government ID
- Sign Up with Pro Account to View
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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