I am an outgoing individual, easily approachable, able to pay attention to detail, especially with regards to the instructions of the client, hard working, and loyal to my employer. I've worked at Office Beacon LL as a Commercial and Personal Insurance Virtual Assistant for 1 year. I also worked as a Customer Service Representative Experience for 3 years, and was promoted to Escalation Expert for 1 year and 6 months. Furthermore, I have experience designing & developing websites using HTML/HTML5, CSS/CSS3, jQuery, JavaScript, AJAX, PHP, CodeIgniter, Laravel, Bootstrap, WordPress, Weebly, Git, and MySQL.
Tools: Applied Epic, Outlook, Google Sheets, Salesforce, QQ Catalyst.
Experience: 2 - 5 years
Had experience as customer service representative for 3 years and 1 year as Escalation Expert.
Experience: 1 - 2 years
Had experience for 1 year as Insurance Virtual Assistant.
Experience: Less than 6 months
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