General Virtual assistant |Social Media management| Customer Support Representative| Sales Realty Cold Calling
Experience: 5 - 10 years
As a customer support specialist, I have extensive experience in providing efficient and effective assistance to customers. I am adept at resolving inquiries, complaints, and technical issues while maintaining a high level of professionalism and customer satisfaction. I possess excellent communication skills, both verbal and written, enabling me to clearly understand and address customers' concerns. In my role, I interact with customers via various communication channels, such as phone calls, emails, and live chats, ensuring prompt and accurate responses. I am skilled at troubleshooting technical problems and providing step-by-step guidance to customers for resolution. I am also experienced in managing customer accounts, processing orders, and coordinating with other departments to ensure smooth and timely delivery of products or services.
Experience: Less than 6 months
With my experience in managing social media accounts for various clients, I am skilled in creating engaging content, scheduling posts, and analyzing performance metrics. I am familiar with various social media platforms and have a strong understanding of social media trends and best practices. I am eager to utilize my expertise to help grow and manage your social media presence effective
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