Mary

General Virtual Assistant | Customer Service Representative

With Timeproof

mark as hired

Overview

Looking for full-time work (9 hours/day)

at $5.00/hour ($990.00/month)

Bachelors degree

Last Active

March 3rd, 2025 (4 days ago)

Member Since

July 25th, 2023

Profile Description

General Virtual assistant |Social Media management| Customer Support Representative| Sales Realty Cold Calling

Top Skills

Customer Support

Experience: 5 - 10 years

As a customer support specialist, I have extensive experience in providing efficient and effective assistance to customers. I am adept at resolving inquiries, complaints, and technical issues while maintaining a high level of professionalism and customer satisfaction. I possess excellent communication skills, both verbal and written, enabling me to clearly understand and address customers' concerns. In my role, I interact with customers via various communication channels, such as phone calls, emails, and live chats, ensuring prompt and accurate responses. I am skilled at troubleshooting technical problems and providing step-by-step guidance to customers for resolution. I am also experienced in managing customer accounts, processing orders, and coordinating with other departments to ensure smooth and timely delivery of products or services.

Other Skills

Marketing » Social Media Management

Experience: Less than 6 months

With my experience in managing social media accounts for various clients, I am skilled in creating engaging content, scheduling posts, and analyzing performance metrics. I am familiar with various social media platforms and have a strong understanding of social media trends and best practices. I am eager to utilize my expertise to help grow and manage your social media presence effective

Basic Information

Age: 33

Gender: Female

Website: Sign Up with Pro Account to View

Address: Bacolod, Negros Occidental

Tests Taken: IQ
Score: 119: DISC
Dominance: 41%
Influence: 26%
Steadiness: 12%
Compliance: 21%: English
C2(Advanced/Mastery)