Russel
E-commerce / Admin Support / Skilled Customer Service / VA
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $7.00/hour ($1,232.00/month)
Associates Degree
Last Active
April 3rd, 2025 (today)
Member Since
April 29th, 2016
Profile Description
As a Customer Service Representative, I am highly organized and results-driven with 14 years of industry experience. I possess a wide range of skills and in-depth knowledge of relevant applications, resulting in an excellent track record of significantly increasing service quality.
My outstanding communication skills allow me to build strong customer relationships and inspire confidence. I consistently go above and beyond to ensure customer satisfaction and possess the ability to multitask, prioritize, and organize effectively under pressure. I thrive on new challenges and am always ready to take them on.
My relevant experience and qualifications include the ability to type 60 WPM, high levels of responsibility, and fast-learning traits. I possess quality customer service and communication skills, tremendous attention to detail, and an enthusiastic persona with an active drive for customer satisfaction. Additionally, I can communicate clearly and concisely with clients and am proficient with different types of office software, such as Outlook, Microsoft Word, and Excel. I have a strong knowledge of administrative procedures and relevant technical/products' knowledge. Finally, I am adept at using Zendesk, ZopIM, Salesforce, and Slack.
Top Skills
Customer Support
Experience: 5 - 10 years
Customer Support » Email Support
Experience: 5 - 10 years
Office and Administration » Email Handling
Experience: 5 - 10 years
Other Skills
Basic Information
- Age
- 40
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Liliw, Laguna
- Tests Taken
- IQ
- Score: 129
- DISC
- Dominance: 35
- Influence: 53
- Steadiness: 88
- Compliance: 67
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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