Richard

Customer Service Champion

70 ID PROOF
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Overview

Looking for part-time work (4 hours/day)

at $7.95/hour ($700.00/month)

Bachelors degree

Last Active

January 11th, 2025 (yesterday)

Member Since

July 22nd, 2023

Profile Description

18 years of customer service industry experience across Finance, Hospitality, Telco, Energy and Construction. I communicate clearly via phone calls, chats or emails. I enjoy listening to people's problems then help them find or even create solutions that are tailor fit. 

I'm looking for an employer where I can use my attention to detail, sound decision making, and relationship building to contribute to the company's success and help it grow.

Top Skills

Experience: 2 - 5 years

Experienced in creating email responses that are holistic so that potential follow-up question are answered to reduce or eliminate back and forth emails with the customer

Experience: 2 - 5 years

Experienced in responding to customer enquiries via chat from as simple as referring them to FAQs link to complex high pressure complaints

Other Skills

Experience: 5 - 10 years

Can create reports that use Pivots and Slicers

Experience: 5 - 10 years

Experience: 5 - 10 years

Experience: 1 - 2 years

Experience: 1 - 2 years

Experience: 1 - 2 years

Basic Information

Age
39
Gender
Male
Website
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Address
Quezon City, Metro Manila
Tests Taken
IQ
Score:  122
DISC
Dominance: 35%
Influence: 9%
Steadiness: 25%
Compliance: 31%
English
C2(Advanced/Mastery)
Government ID
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