With 4 years of experience in customer service and 2 years as a sales representative, I bring a well-rounded skill set focused on building strong client relationships, delivering exceptional service, and driving sales growth. My background in customer support has sharpened my ability to address client concerns with empathy and professionalism, while my sales experience has taught me how to effectively present products, understand customer needs, and close deals.Currently pursuing a Bachelor of Science in Information Technology (BSIT), I am developing a solid foundation in technical skills that complement my customer service and sales expertise. This combination of interpersonal, technical, and sales skills allows me to approach challenges from multiple angles and deliver the best possible outcomes for clients and organizations.I am passionate about continuous learning and excited to apply my growing IT knowledge to solve problems and improve customer experiences.
Experience: 2 - 5 years
I have been a customer support representative for two years and a half at one of the largest IT companies in the US. I handle customer accounts, hosting, domains, and email. We troubleshoot websites that are not working. Update DNS records and make the customer's email work.
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