Appointment Setter | Customer Service

I have four years of experience in billing and sales with a major telecommunications company in the U.S. During this time, I developed a strong foundation in customer service and sales strategies. My role involved managing billing inquiries, resolving customer issues, and upselling services, which allowed me to hone my problem-solving skills and attention to detail. I consistently met and exceeded sales targets by understanding customer needs and effectively communicating the value of our products. Collaborating with cross-functional teams, I gained insights into market trends and customer preferences, enabling me to tailor my approach for better results. This experience not only strengthened my sales acumen but also taught me the importance of building lasting customer relationships. I’m excited to leverage these skills in new opportunities.

I have three years of experience as a cold caller for a solar campaign, during which I developed strong communication and interpersonal skills. Initially, I faced the challenges of reaching out to potential customers, but I quickly learned to approach each call as an opportunity to educate and connect. I became adept at understanding customer needs and addressing their concerns about solar energy. This role not only enhanced my resilience and adaptability but also allowed me to contribute to a sustainable cause. I enjoyed the satisfaction of scheduling consultations and hearing from customers after successful installations.

I have 10 months of experience as a Business Development Manager for a staffing app in the U.S. In this role, I was responsible for identifying and pursuing new business opportunities, building strategic partnerships, and expanding our client base.