I'm a Virtual Assistant experienced in cold calling, appointment setting, telemarketing, data entry, and handling various administrative tasks. I focus on delivering efficient and accurate work, whether managing client interactions or supporting your team with day-to-day operations.Skills & Experience:Cold Calling & Appointment Setting: Effectively engage with prospects and set appointments.Customer Service: Skilled in both inbound and outbound communication, ensuring positive client experiences.Administrative Tasks & Data Entry: Proficient in record-keeping, scheduling, and general office support with attention to detail.Tech-Savvy: Experienced with CRM tools like Follow Up Boss, Monday, Slack, and MicroSIP, and quick to learn any new systems.Microsoft Office & Google Suite: Skilled in using these tools for efficient workflow management.With a background in psychology, I am able to approach each task with understanding, adaptability, and a calm demeanor, ensuring I meet your needs while maintaining professionalism. My genuine, hardworking nature and "can-do" attitude make me a reliable asset to your team.
Let’s work together to achieve your goals!
Experience: 1 - 2 years
Welcoming customers and guiding them through the ordering process. Handling cash, credit, and debit card transactions in a prompt and efficient manner. Collaborating with the kitchen staff to ensure timely and accurate order preparation. Addressing customer inquiries, concerns, and complaints with professionalism and courtesy. Answering incoming calls from customers placing delivery orders. Recording accurate and complete order details, including customer information, delivery address, and order specifications. Coordinating delivery logistics with the delivery team to ensure timely and efficient order dispatch. Providing delivery time estimates and addressing any delivery-related queries from customers. Resolving customer issues or escalating them to the appropriate personnel for resolution.
Experience: Less than 6 months
Initiating outbound calls to potential customers using provided scripts or sales pitches. Engaging customers in conversation to understand their needs and present product or service offerings. Providing detailed product information, features, and benefits to prospective customers. Effectively addressing customer inquiries, objections, and concerns to overcome sales barriers. Persuasively and convincingly presenting offers and promotions to generate interest and close sales. Recording accurate and comprehensive notes and updates in the call center software.
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